Boost Direct Bookings & Enhance Guest Experience with Soko Chat

Increase Direct Bookings & Guest Satisfaction with Soko Chat

Our platform helps your hotel increase reservations, automate guest services, upsell on-site activites and deliver personalised experiences across WhatsApp, your website, and more.

Try Soko Chat With Our Interactive Demo

At Soko Chat, we understand that in the hotel industry, every interaction matters. Our platform is designed to cater for today’s guests while supporting your staff.

By seamlessly integrating with your existing systems, it enhances guest satisfaction, drives more direct bookings, and improves operational efficiency. Try Soko Chat's platform below.

New Challenges for Hotels

Today’s hoteliers face an evolving landscape with complex challenges that demand innovative solutions. Some of the issues include:

Change in Guest Expectations

Advancements in technology have raised the bar for guest expectations. They now demand instant, personalized service at every touchpoint.

Competition in Bookings

Competing with OTAs and booking platforms makes it difficult to increase direct bookings and maintain control over guest data.

24/7 Service Availability

Providing round-the-clock service is now the norm, not the exception. However, staffing to cover 24/7 operations can be costly and difficult to manage.

Personalized Guest Experience

Guests expect personalized recommendations and services, but delivering this level of attention to detail for each guest can be resource-intensive.

Key Features for Your Hotel

The Soko Chat platform offers a comprehensive set of features designed to deliver value at every touchpoint in the guest experience:

24/7 Guest Support

Provide instant, personalized responses to guest inquiries and requests, day or night.

Booking Integration

Allow guests to book rooms, activities, and services directly through the chat interface, increasing convenience and conversions.

ROI Reporting

Track performance, guest preferences, and operational efficiency with real-time data and insights.

Automated Marketing

Drive engagement and repeat visits with targeted marketing campaigns that reach guests across multiple channels.

Multi-Channel Communication

Engage guests on their preferred platforms, whether it's WhatsApp, your website, or social media, ensuring consistent and effective communication

Customizable Chatbot Builder

Easily create and deploy AI chatbots tailored to your hotel’s unique needs, without any coding required.

Choose your plan

Best for small hotels

Soko Standard

$79

per month

5 Chatbots
1 Users
500 Messages
24/7 Support
Chatbot visual builder
Marketing Campaigns
Chatbot Analytics
Marketing Templates

Best value

Soko Plus

$119